Works under the supervision of the Cardiology Supervisor/Director. Must be able to demonstrate the knowledge and skill necessary to provide care appropriate to the age of the patients served in the department. Performs routine clerical functions not limited to scheduling, patient registration, answering telephones, data collection, or word processing. Assists with the efficient flow of patients through departments while focusing on the delivery of quality care. Performance is not limited to manipulating logistics, assisting with the ambulation of patients, or basic patient prep. Promotes and supports a positive work environment by exercising productive communication
- Answers telephone in a professional manner and addresses or directs the call to the appropriate person.
2. Schedules and reschedules inpatient/outpatient procedures as needed, appropriately ensuring physician
availability. Also, assists Respiratory and Sleep Medicine with scheduling.
3. Confirms appointments and prepares and distributes department daily schedule up to 48 hours in
advance to staff as needed.
4. Obtains and confirms authorizations and written orders are accurate with appropriate physician signature
and requests updates as needed.
5. Responds to SharePoint requests within 15 minutes.
6. Welcomes patient upon arrival using AIDETS.
7. Pre/Registers patient in Meditech obtaining accurate demographic information, personal documentation,
valid written order
Education: A minimum of a high school diploma or GED required.
Licensure: Current BLS/Healthcare Provider status as per American heart Association standards.
Experience: One (1) to two (2) years of recent clerical/scheduling experience is preferred.
Medical terminology is strongly preferred.
BLS - AHA