Bilingual Customer Service Rep, $17 Per Hour, Hospital Position

HELP-Hire | San Diego, CA

Posted Date 1/11/2021

World Renowned Children's Hospital seeking Customer Service Rep for the Collections Dept.

Monday through Friday, 8:30-4:30

$17 Per Hour, Paid weekly


The Customer Service Specialist I will identify accounts with a self pay balance after insurance has paid & those without insurance & will collect on those accounts. The incumbent will assist the families with financial assistance applications. The incumbent will work with families to establish payment plans in accordance with hospital policy & monitor the payment plans for compliance. The Customer Service Specialist I will receive incoming telephone calls & assist families with information pertaining to their accounts understanding statements & previous insurance payments. Incumbent will check Medi-Cal eligibility apply share of costs & update accounts with insurance information. The Customer Service Specialists will receive patient complaints in regards to billing & take appropriate action based upon policy & procedures.


  • Must be bilingual/Spanish speaking
  • High School Diploma or GED
  • 2 Years of Medical Insurance experience
  • Reliable transportation and willingness to work a contract to perm position

Pre-Employment Drug screen and background check required!

Please submit your resume here today for immediate consideration. Questions? 682-250-7228

Salary17.00 Hour
Industries We Serve
Customer Service

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