Essential Duties:
-Assists the functions of patient care management through thorough, timely, and accurate data entry and system reporting.
-Communicates patient needs to the clinical team via entry into the electronic medical record.
-Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for care, plan of care initiation, and coordination of care with multiple service providers.
Preferred Skills & Experience:
-Home Health: At least two (2) years’ experience in customer service, preferably in home health care preferred.
-Hospice: At least two (2) years’ experience in customer service, preferably in hospice preferred.
Required Education:
-High School diploma or equivalent required.
Preferred Education:
-Two (2) years college preferred.