Job Responsibilities:
-Performs functions related to electronic document imaging processes according to established policies and procedures.
-Analyzes and determines classification of documents in correct document type categories.
-Determines appropriate workflow process using established clinical protocol or routes documents according to the type of document (e.g., health maintenance, summary of care, bulk records, workers comp, INR, new patient, OBS process, share file, OBS addendum, Rx refill, referral, etc).
-Monitors and manages work queues for inbound digital faxes in OnBase, Solarity, and Epic systems and team in-baskets in the Epic system.
-Performs quality control to ensure the electronic document/image posts to the correct patient’s visit. Identifies and corrects/resolves errors identified by the quality control process. Verifies documents are indexed to the appropriate patient chart and document category. Verifies appropriate patient identification on each document. Escalates unresolved issues per procedure.
Required Skills & Experience:
-Demonstrated proficiency in computer skills including Microsoft Office, internet and email.
-Medical terminology and medical records experience, preferably in a healthcare setting.
-Demonstrated ability to work in a fast-paced environment.
-Sitting for long periods of time.
-Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
-Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.