Job Responsibilities:
-Troubleshoot and resolve complex application errors and system issues.
-Lead and manage system configuration (dictionaries, profiles, tables, etc.).
-Identify and communicate system enhancement requests to vendors.
-Test configurations, customizations, and new releases prior to production.
-Collaborate with end-users on report design and testing.
-Participate in system design, validation, and remediation sessions.
-Support/develop interface files and understand data flow.
Required Skills & Experience:
-Minimum of five (5) years’ experience with the relevant application, module, or equivalent system.
-At least three (3) years’ experience in a healthcare environment, preferably acute care.
-Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio, Project).
-Experience with Hospital 3rd-party applications.
-Experience with Nurse Call System (Critical Alert).
-Experience with Real Location-Based Applications.
-Experience with Fetal Monitoring Applications (e.g., Centricity Perinatal).
-Experience with Patient Engagement Applications (e.g., Pcare).
-Experience with Patient Sitter Monitoring Systems.
-Bachelor’s Degree in Computer Science, Information Systems or Bachelor's degree in a related field (vetted by Manager during interview process).