Patient Financial Services Rep - Cashier
Responsible for assisting patients with collection of payments and/or general account inquiries.
Daily depositing and reconciliation of all payments made directly to Cashier's office as well as other departments.
Successful filing of hospital liens for self-pay patients when applicable.
Petty Cash disbursement. Other duties as assigned.
Responsible for accepting and accurately posting payments to patient accounts or in payment processing systems including credit cards or echecks.
Assist visitors answering patient questions and/or complaints in a professional and courteous manner.
Maintains Epic work queue compliance Job Standard 5: Accurately completes daily reconciliation.
Accurately complete liens including check requests, court documents, and certified mail.
Accurately maintains petty cash documentation including disbursements and requesting checks to replenish
One year of experience in billing or collections for medical care/service and reconciling cash, checks, and credit card payments for depositing is required.
Experience using cash register, printing calculator, and computerized billing/collections systems in a service industry is preferred.
Experience in Microsoft Word and Excel is preferred.
High School diploma or equivalent is required.