-Pull payment reports from vendor websites as needed for help in posting research and patient account identification.
-Participates actively in any training opportunities to enhance knowledge to help Hoag patients.
-Participates in problem solving and process improvements.
-Meets quality assurance and productivity standards.
-Demonstrates knowledge of and effectively uses patient account systems (Affinity, Chartmaxx, MedAssets and Emdeon).
-Able to work with minimal supervision.
-Performs other duties as assigned.
Required Skills & Experience:
-Analytical, critical thinking and sound decision making skills.
-Basic skills in Microsoft Office (Word/Excel).
-Ability to communicate in a clear and professional manner.
-Strong interpersonal skills.
-Ability to problem solve, prioritize and follow through completely with assigned tasks.
-2 to 3 years of billing and/or collection experience.
Required Education:
-High school diploma or equivalent.